Offshore Merchant
Payment Services
alternative international payment
solutions for telemarketing, subscription, membership or other higher risk merchants
When domestic banks restrict
processing Visa-MasterCard transactions for your non-traditional merchant
category or product, consider processing through offshore payment solutions.
Please call us for an analysis
and review of your specific needs.
Below are some examples of merchant categories often considered higher risk and some
suggested "best practices" for those merchant types:
Telemarketing: Historically, merchants engaged in
this method of sales
experience a higher level of consumer disputes, even when the the buyer
acknowledges the sales transaction is being recorded. Merchants in this
category are required to maintain special cash reserves. We also
suggest i) obtaining a signed confirmation of product acceptance or
delivery or ii) remote access to recordings of individual sales
transactions and verifications.
Travel Related Services:
This category may also consist of discount travel clubs and subscriptions
to travel services and/or travel-related newsletters from which
subscribers may select prepackaged trips. Discount travel clubs and
subscription services often require an annual membership fee that may be
billed to the cardholder's account each year until canceled by the
cardholder or the merchant. Merchants in this
category are required to maintain special cash reserves. We also
suggest i) obtaining a signed confirmation of package acceptance or ii) remote access to recordings of individual sales
transactions and verifications.
Subscription / Adult Based Web Memberships:
Merchant processing
accounts for subscription
or adult based membership are available for those with processing history
and anti-fraud measures. Age verification measures are helpful for
reducing unauthorized transactions.
Call us for a review of your needs and discussion of international
processing options.
Club Memberships:
This service is often
provided as 30 day free-trial as a bonus for buying another unrelated
product. After the trial period, the consumer's credit card is then billed
for a regular membership. High level of disputes may arise from
inadequate billing notification and from annual vs. monthly billings.
Merchants in this category are required to maintain special cash reserves.
We also suggest i) monthly vs. annual billings and ii) advance notification
of billing.
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Please read conditions
that apply to special products
Effective as
of
10/28/2008
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Companies licensed to
provide pharmaceutical
products may be eligible for processing; controlled
substances such as illegal drugs, growth hormone and anabolic steroid
products may not be offered for sale on the merchant web site.
Link to Pharmacy Checker
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Companies or
individuals holding a license to sell tobacco products may
be eligible for processing; merchant account owner or management
must hold and control license to sell tobacco products.
-
Companies licensed to
conduct internet wagering or
gambling may be eligible for processing;
transactions will be coded
and US customers or cards issued by US issuers cannot be
processed.
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Check your web site for
offshore merchant processing account requirements:
Are Your
Terms and Conditions
and
Refund Policy
disclosed on checkout
or other page with a way for cardholder to
accept terms?
Are the products in
your online catalog permitted to be sold to US consumers?
Does the checkout or
other page
disclose how you will deliver the product,
including the timeframe?
Does your Home Page and
Checkout Page
disclose your company and Descriptor
/ DBA name?
Does your web site
include a
contact page
with your company name, address and telephone number.
Does the site provide a
customer service email address?
Does the site include a
customer privacy statement page or policy?
Is your web site free
of links to or from other sites selling products barred from sale in
the US?
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